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Regular
delivery
Please allow two to four weeks for delivery. If you must receive
your order by a specific date, please note that date on your order form. For faster
service, please call us for rush delivery options.
Rush
delivery
Please call us with your delivery date requirements. A rush
fee of $12.50 will be charged in addition to the regular handling fee and any
expedited carrier charge requested. Call for our rush service options and a quote
to rush your order to you. Please note on your order the exact date you need your
materials. Shipping and handling fees
(per address)
Continental U.S. (excluding AK, HI, PR):
| Under $45 | minimum
of $4.95 | | $45-80 | minimum
of $7.00 | | Over
$80: | $8.50 or 8% of subtotal, whichever
is greater | Non-continental
U.S.: Please call or fax us with your non-continental U.S. order. Shipping will
be $17.50 or
17% of sub-total, whichever is greater.
International:
Please call or fax us with your international order. Shipping will be actual postage
plus $7.00. (Please call us for quote.)
Shipping/handling prepaid by Stanford
and added to invoice on all purchase orders. Payment
All orders must be prepaid by check, credit card, money order, or accompanied
by a purchase order. We accept only signed and numbered institutional purchase
orders, and only for U.S. orders. Stanford's
federal tax id number: 94-1156365 Sales
tax
California residents must add sales tax or include a copy of tax
exempt certificate with order. Quantity
Discounts (calculated per item ordered):
| 10-49 = 5% | 50-99
= 7.5% | | 100-249 = 10% | 250-499
= 12.5% | | 500-749 = 15% | 750-999
= 17.5% | | 1000-4999 = 20% | 5,000
or more, call for quote | (Quantity
discount will be adjusted if a portion of the order is returned, placing the order
in a lower discount category.) No-Risk
Guarantee
If you are not satisfied with any purchase, please return it
to us within 30 days of invoice date for a full credit, exchange or refund of
product cost. To receive proper credit, your return must be pre-authorized. Returns
You may return your order of non-customized materials for any reason within 30
days of invoice date. To ensure proper credit, returns must be pre-authorized
and shipped by traceable means, with return shipment pre-paid. Orders to be returned
more than 30 days after invoice date must be paid in full before authorization
to return can be granted. Materials lost or damaged during return shipment will
be charged to the customer. Materials must be returned in clean, undamaged, unmarked,
resalable condition, and with the original invoice. Shipping and handling costs
will not be credited. Quantity discount will be adjusted if a portion of the order
is returned, placing the order in a lower discount category. Other
Info
If your order arrives in a damaged condition, save all merchandise,
shipping boxes and packing materials. Contact us immediately. Claims for incorrect
or damaged shipments must be made within 30 days from invoice date. Foreign
orders must be prepaid in U.S. dollars and drawn on U.S. banks. Foreign customers
are responsible for customs, duties & other import charges. Prices
(including shipping and handling) are subject to change without notice. | 
